Include Popup Delivery Return

Shipping

  • Shipping costs are calculated at checkout using the best price available.
  • Express delivery options also available, which you can select at checkout.
  • Free shipping is offered on orders with a cart value of $249 or higher with a delivery address within Australia, and international orders of a cart value of $349AUD or higher.
  • Wholesale customers are responsible for shipping charges on all orders. Free shipping does NOT apply to any wholesale account.
  • Orders are normally dispatched within 1-2 business days of placing the order, subject to all items being in stock.
  • Online orders for delivery within Australia are normally dispatched via Australia Post and usually arrive within 3-5 business days from dispatch.
  • See the delivery FAQs for details on shipping methods, countries we ship to, costs and delivery times.

Returns And Exchanges

  • Before requesting a return or exchange, please read our full Returns & Refunds Policy HERE to ensure your item is eligible.
  • Eligible items must be unworn, unused and returned in their original condition, with all tags attached and original packaging included, within 14 days of purchase.
  • To submit a return request, log in to your online account, open the relevant order and select the eligible item/s you would like to return. You’ll then receive an email confirming the next steps.
  • Exchanges are processed as store credit once your return has been received and approved. You can then use the credit to place a new order for your preferred item or size, subject to availability.
  • Returns are not available for items marked as final sale or otherwise excluded under our Returns & Refunds Policy.
  • See conditions and procedure in our return FAQs or here for all conditons and return instructions.