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BARE Rewards FAQs

What is the BARE Rewards Program Australia?

The BARE Rewards program Australia is a customer loyalty initiative designed to offer exclusive benefits to shoppers. By joining the program, members can earn points on everyday purchases which can be redeemed for discounts, special offers, and other rewards. The program aims to enhance the shopping experience by providing personalised incentives and rewarding loyal customers. Whether you’re a frequent shopper or a first-time member, the BARE Rewards program Australia simplifies saving and rewards loyalty in a convenient, user-friendly way.

How do I join the BARE Rewards Program Australia?

Joining the BARE Rewards program Australia is straightforward and free. Customers can sign up online through the official website. Upon registration, new members receive website access, which they can use to collect points with every purchase as well as through a number of activities such as liking uson socials, leaving a review and be rewarded on their birthday. The process requires basic personal details and a quick setup, after which members immediately start earning points. The program also regularly updates members with exclusive deals and promotions via email.

How can I earn and redeem points in the BARE Rewards Program Australia?

Members earn points in the BARE Rewards program Australia by purchasing eligible products both in-store and online. Points accumulate based on spending, with occasional bonus opportunities during special campaigns or events. Redeeming points is simple: members can apply their points to reduce the cost of future purchases or exchange them for select rewards and discounts. The program ensures flexibility, allowing users to track their points balance and available offers through a dedicated online portal, making the entire rewards experience effortless and rewarding.

 

HOW TO I JOIN BARE REWARDS?

You will need to create a store account and email address in order to access rewards.

First time customers can sign up for 10% off their first order and follow the steps to set up an account to be be added to our Member Rewards which will give you a cool 1000 bonus points.

Existing customers at the time of the program launch have automatically been added to our Member program.

If you already have a BARE account, there is nothing you need to do! Simply log in and you will see your rewards information.

HOW DO I TRACK MY POINTS OR UPDATE MY ACCOUNT INFORMATION?

Simply log into your account to view your rewards balance or update your name, email, address or birthday.

You must have your birthday date (month and day) added to your account a minimum of 30 days prior to your birthday to receive a birthday reward.

Unfortunately we cannot issue you with a belated birthday reward so please ensure you details are added and accurate :)

HOW DO I EARN AND LOSE REWARD POINTS?

Every customer, including guests, can earn points by shopping online, following us on social, and leaving a review. Only customers checking out with an email address are eligible. (PLEASE NOTE: Checking out using a mobile number only are unable to participate in BARE Rewards.

You will earn 5 points for every $1 spent on our website.

New customers will earn 500 points for creating an account.

You can also earn 200 points for leaving a product review on our website. You can earn a maximum of 200 points within a 30 day period.

A member can also earn 100 points for each social media platform they follow us on; being Facebook, Instagram and TikTok. Members will earn 100 points for each follow and this will be paid once only.

You will need to create a store account in order to access your rewards.

When returning items and redeeming a gift card:
* When using a gift card as payment, you will not earn points on the value of the gift card.
* Returning a product for a refund, cancelling or partially cancelling an order will result in any points earned being deducted from your account.

WHEN WILL MY POINTS SHOW IN MY ACCOUNT AFTER I MAKE A PURCHASE OR TAKE AN ACTION?

Once your order has been fulfilled and confirmed, your points will be added to your account balance.
Points allocated for account joining and social follows will be available immediately.

Points awarded for leaving a review may take 24 hours to show in your account.

HOW DO I REDEEM MY POINTS?

When shopping on our website ensure you are logged in and any rewards balance available to you will be able to be applied at checkout on full priced items only. Reward points can only be redeemed once you reach a minimum balance of 500 points.

WHEN DO MY REWARD POINTS EXPIRE?

Points and any rewards issued have an expiry of 3 months from time of earning or date of issue.

WHAT IS THE VALUE OF BARE REWARDS POINTS?

When shopping with BARE online you will earn 5 points for every $1 spent. You are able to redeem your points once you reach 500 points, which gives you a $5 discount on your order.

WHAT ARE THE TIERS AND BENEFITS OF EACH?

We have 3 tiers of Member Rewards. All tiers offer the following benefits:

  • Earn points on every $1 spent on BARE online
  • Exclusive member only sales and discounts
  • Early Access to sales
  • Be the first to know about restocks and new products
  • Redeem points anytime once you reach 500 points
  • No minimum order value to redeem points
  • Manage and monitor your rewards in your account

Each tier offers the additional benefits:

PINK (Annual spend $0-$499)

$10 Birthday rewards credit

BLACK (Annual spend $500-$999)

$20 Welcome to tier reward

$20 Birthday rewards credit

DIAMOND (Annual spend $1000+)

$50 Welcome to tier reward

$50 Birthday rewards credit

HOW DO I KEEP MY TIER STATUS?

Tier status is calculated on your online spend with BARE over the period of 12 months. To ensure you remain on your preferred tier, you will need to meet the minimum annual spend values as set out below.

Our Pink tier is for customers who have not purchased from us before, up to those customers who have spent up to $199.

The Black tier is for customers who have spent between $200 and $999 in the last 12 months.

Our top Diamond tier is for customers who have made over $1000 of purchased with BARE online in the last 12 months.

HOW DO I STOP PARTICIPATING IN BARE REWARDS?

We understand you may not want to earn extras simply for shopping or be part of our member rewards. If this is the case, please email our team at hello@bareequestrian.com and add the subject line 'Opt out of Rewards.' We will then remove your from member rewards.

IF I HAVE MADE PURCHASES PRIOR TO JOINING THE CLUB, DO I EARN POINTS?

No. BARE Rewards members are unable to earn points on purchases made prior to the membership launch on 2 April 2024.

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This is an approximate conversion table to help you find your size. See our size guide for all products HERE.

Performance Riding Tights - Size Conversion

BARE SIZING XS S M L XL XXL
Australia 6-8 8-10 10-12 14 16 18-20
UK 6-8 8-10 10-12 14 16 18-20
European 34-36 38 40 42 44 46-48
US 2-4 6 8 10 12 14-16
Length (cm) 85 87 89 91 93 95

Youth Performance Riding Tights 

Youth tights are offered in a child's straight size. Choose your child's regular worn clothing size. If they are between sizes, we recommend sizing up ie if they wear a size 8 but might move up soon, choose the 8-10.

BARE SIZING 6-8 8-10 10-12 12-14
Age 6-8 8-10 10-12 12-14
Inner leg seam cm 59 62 66 68
Ankle to hip length cm 78 81 86 88

Tees and Tanks - Size Chart (all measurements in centimetres)

BARE SIZING Youth 8-10 Youth 10-12 XS S M L XL XXL
AUS Size Conversion 6 8 10 12 14 16
Centre back length (A) 55 56 58 59 61 62 64 66
Shoulder width (B) 30 31 33 34 36 37 39 44
Chest (C) 38 40 42 44 46 48 50 52
Waist (D) 35 37 40 42 44 46 48 50
Bottom hem (E) 40 42 44 46 48 50 52 54

* Tees and Tanks are made from stretch material and have some give

Size Guide
A. CENTRE BACK LENGTH:

The length from the back collar to base of garment.

B. SHOULDER WIDTH:

From sleeve seam to sleeve seam across the shoulder.

C. CHEST:

Around the fullest part of the chest.

D. WAIST:

Around the narrowest part of the waist.

E. BOTTOM HEM:

The measurement around the bottom of the garment. This is around the widest point of the hips for garments that finish at hip length. 


Logo Relaxed Fit Tees - Size Chart

BARE SIZING Youth 8-10 Youth 10-12 XS S M L XL XXL
AUS Size Conversion 6 8 10 12 14 16
Centre back length (A) 55 57 60 62 64 66 68 70
Shoulder width (B) 34 36 40 42 44 46 48 50
1/2 Chest (C) 41 43.5 48.5 50.5 52.5 54.5 56.5 58.5
1/2 Waist (D) 41 43.5 48.5 50.5 52.5 54.5 56.5 58.5
1/2 Bottom hem (E) 41 43.5 48.5 50.5 52.5 54.5 56.5 58.5

BARE Babes - Size Chart

BARE SIZING 2 3 4 5 6 8
Age 1-2yrs 2-3yrs 3-4yrs 4-5yrs 5-6yrs 7-8ys
Height 92cm 100cm 108cm 115cm 120cm 127cm
Chest 56cm 58cm 60cm 62cm 64cm 67cm
Waist 54cm 55cm 56cm 57cm 58cm 59cm
Hip 56cm 59cm 62cm 64cm 66cm 59cm

Shipping

  • Shipping costs are calculated at checkout using the best price available.
  • Express delivery options also available, which you can select at checkout.
  • Free shipping is offered on orders with a cart value of $249 or higher with a delivery address within Australia, and international orders of a cart value of $349AUD or higher.
  • Wholesale customers are responsible for shipping charges on all orders. Free shipping does NOT apply to any wholesale account.
  • Orders are normally dispatched within 1-2 business days of placing the order, subject to all items being in stock.
  • Online orders for delivery within Australia are normally dispatched via Australia Post and usually arrive within 3-5 business days from dispatch.
  • See the delivery FAQs for details on shipping methods, countries we ship to, costs and delivery times.

Returns And Exchanges

  • If you need to return or exchange an item, please read our full returns and refunds policy HERE to ensure your item is eligible.
  • To exchange an item, the product MUST be in original condition with all labels attached and in correct original packaging and returned within 14 days of purchase. 
  • Returns will not be accepted for change of mind or if the item is not suitable.
  • See conditions and procedure in our return FAQs or here.

 

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